Shipping Policy
Dear customer, hello! In order to protect the legitimate rights and interests of both parties, we have formulated shipping policy. Please read them carefully. Thank you!
We promise that all orders will be delivered free of charge, but excluding the shipping cost for returns and exchanges.Please refer to the return policy for specific return and exchange shipping fees.
We have many partners, and depending on the country and region, we may use various transportation methods such as land, ship, and air to deliver the goods to you.
Customers usually receive orders within 3-15 working days after the order is shipped. After your payment is authorized, we may need up to 2 days to process your order and ship it. This is only an estimate, excluding weekends and holidays. The transportation time varies depending on the location and may be influenced by other factors, such as natural disasters.
If we encounter peak order periods, we may delay shipment in the future, with a maximum delay of 5 working days.
If you place an order for multiple items, please note that your product may be shipped multiple times. The estimated delivery time is for reference only, and in some cases, there may be unavoidable delays beyond our control. If there is any delay, we will notify you at any time.
We will do our best to deliver your product to you within the expected delivery time. If the package is not delivered to you before the expected delivery date, please contact us and we will do our best to resolve your issue.
Regarding customs duties and other taxes:
All international orders may require payment of taxes and duties. We did not pay 'customs duties and taxes' when shipping your package, and we will not calculate any local taxes or duties at checkout. Any fees payable will be charged upon delivery of the order. Any applicable customs, import, and collection fees are the responsibility of the customer.
The customs authorities require us to directly indicate the value of your order on your package.
Taxes and fees depend on many factors, including location, materials, value of goods, etc. We cannot control these costs or predict their amounts because customs policies vary greatly among countries.
If your order does require any additional fees, the customer must pay for customs clearance of the package.
Attention: We have made every effort to display the colors of our products as accurately as possible on the website. However, as the actual color you see depends on your screen resolution, we cannot guarantee that any color displayed on your screen accurately reflects the color of the product at delivery.
Thank you for your trust and support in us. Wishing you a pleasant shopping experience!